비즈니스 영어 표현 (5) 사건 보고편

(독일 컨설팅 대기업에서 매니저로 일하는 친구의 조언을 토대로 작성합니다)
평범한 갈등이 아닌 확실한 문제행동을 발견했거나 당했을 때 (성차별, 인종차별, 폭력) 매니저에게 보고하는 법

독일에서는 '폭력'에 비속어 사용하기, 소리 지르기도 포함됨.
1. 처음에는 디테일을 말하지 않아도 됨

There was an incident.
I had an unpleasant interaction with ...
I'd like to report what happened.
으로 시작해서 We were [상황설명] and he said something offensive/sexist/racist.

2. 만약 정확히 무슨 일이 일어났는지 물어본다면 나의 행동까지 포함하고 추측 없이 사실만을 자세히 말하기
We were doing .. I said ... then suddenly he ... I was surprised/taken aback, so I did ...

3. 내 상태 표현

I don't feel comfortable working with him after ... I feel disrespected.

I feel hurt.

I know it will affect the project because I will be worried about him acting irrational again / lashing out / yelling / being unreasonable.

4. 원하는 것 얘기하기
I'd like to see corrective actions taken.

I think what he did was unnecessary/unprofesional/inappropriate. I don't think I can work with him anymore. I need

to make sure it doesn't happen again.

5. 만약 더 강하게 얘기하고 싶다면

We are not getting paid to resolve somebody's private/personal issues.

We don't have to accommodate his psychological needs.

This is not a part of my job.

6. 개인 대 개인 사건으로 만들지 말고 회사 가이드라인을 따르지 않은 점을 확실히 하기.

Has this person gone through the same training as we have?

In the training, we learned ... was not acceptable but he did it.

From my understanding of company code of ethics, we should not ...

The guideline is this and he is not adhering to this.

https://twitter.com/Ghiblibli1/status/1518264045815668736?s=20&t=HoCVIAO8gh7imrXSTULgTA